iOS app freezing or closing unexpectedly

Incident Report for Mana

Resolved

Update — 22 October 2026: Mana for iOS version 2.13.1 is now available in the App Store. Please update Mana to receive the mitigation for this issue. iOS status has been restored to Operational.

Original closure — 21 October 2026: Mana for iOS version 2.13.1 (3553), containing the mitigation for this issue, was submitted to Apple and was waiting for review. The incident was closed following submission; Apple approval and App Store availability were pending at that time.
Posted Oct 21, 2026 - 01:26 AEDT

Identified

We’ve identified the issue affecting the Mana app on iOS and are releasing a new app version to address it. We’ll share another update when the release is available.
Posted Oct 20, 2026 - 22:52 AEDT

Investigating

We’re investigating reports that Mana on iOS, including iPad, becomes unresponsive or closes unexpectedly while typing, adding a child or sharing updates. We’re working to understand the cause and will share an update as we learn more.
Posted Oct 20, 2026 - 18:39 AEDT
This incident affected: Platforms (iOS).